Enrolment officer/ Academic Support Officer: handles all complaints and administration matters including enrolment, orientation, deferments, academic progress, attendance, refunds/LLN support, results, interventions, course progress, attendance, catch up classes and academic related queries.Enrolment officer/ Academic Support Officer:
 
Health, Safety and Security Support, First Aid and Counselling: Provides medical reference, student safety& security, critical incident handling and counselling& accommodation support.

Administration Manager: handles complaints, administration matters safety and security, first aid, conflict management, and complaints and appeals.
 
Trainers and Assessors: Handles all the specific course related queries and assessment issues.
 
Reception: Our reception is open to assist students from 10:00 a.m. to 5:00 p.m. Monday to Friday.
 
​Student Support Officers: Provides student support matters including, results, IT Support, Complaints, and appeals.